How do I place an order?
You may place your order at www.NBATeamsStore.com 

What is the cost of shipping?
www.NBATeamsStore.com offers shipping around USA, Door to door shipping and shipping time is 5-7 business days,

How do I track my order?
If you are a registered shopper with our online shop, please click on Order Status and sign in. Once you are signed in, click the “View” button next to the “Order History”. Locate your order number and press. You will be able to click the link to track your order. If you are not a registered customer, please call one of our Cowboys Guest Service nbafanjersey@gmail.com for support with tracking your order.

How do I return or exchange an item?
See our full Returns & Exchanges policy.

What if an item I wish to purchase is not available in my size?
Simply contact one of our NBA Store Service at nbafanjersey@gmail.com to assist with alternative sizing options and/or to assist with fulfillment of desired product size.

How long does it take to process a return?
Please allow 2-3 weeks after we receive your return to process your return. See our Returns & Exchanges details.

Is it secure to enter my credit card information online?
Yes. The Official NBA Store remains up to date the industry standard security protocols. At no time do we provide your credit card information to any outside entity.

How do I know if apparel is true to size?
Refer to our sizing chart details for sizing information. Alternatively, please feel free to contact our NBA Store Guest Service Representatives nbafanjersey@gmail.com

How do I unsubscribe from email promotions?
Click on the manage your email preferences link at the bottom of any email communication sent from the NBA Store. Choose Unsubscribe at the bottom of the page.

What is the cutoff time for express delivery?
12:00pm noon CST.

What payment options are available online?
We accept Visa, Mastercard, American Express, Discover, Debit Cards, Pay Pal and Google Checkout.

What if I cannot remember my password?
Please click here for password assistance.

How do I register or login?
Please click here to register or login.